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Introduction -
Ishoppe Domain registry (Pty) Ltd, is an IT Company
based in Laudium, Pretoria, (South Africa).The
company started its operations in the early 90's. The beginning was very
humble, but with a clear vision for growth and attainment of excellence in
the field of IT. Over the years, the company has grown from strength to
strength. Today, the company is much more defined and has never stopped at
anything in its search for an operation that will give its customers complete
satisfaction. -
The team and management of Ishoppe Domain Registry
(Pty) Ltd has embarked on a complete new system of
approach to customer care. It is in the interest of this change that the
company decided to expand its market share. The company already does business
with both government and the private sector, diplomatic missions, Non-governmental organizations, Computer Dealers, just to
mention a few.
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Operating Strategy -
The company's strategy is based on a thorough understanding of the IT needs
of small, medium and large organizations, as it moves from merely supplying
them with software and hardware but also providing "end to end"
solutions including Consulting, Research, Recommendations, Planning,
Implementation, User training, Hand over and on going maintenance and telephonic support. -
This type of tailored services helps the heads of companies or decision
makers to make informed choices in terms of their IT needs. The company has
got the necessary business units and partnerships to deliver objectively. The
idea is to reach the real market needs cost-effectively, efficiently and
timeously -
Partnerships -
After realizing the importance of meeting the clients need in a collective
and holistic way, Ishoppe Domain Registry, got into
partnerships with trusted companies such as IT service providers, technicians
and in certain cases, professional consultants to help in achieving this
goal. This partnership has given Ishoppe Domain
registry (Pty) Ltd the capacity to positively venture into bigger projects of
ernomous monetary value without a hesitation. It
also has strengthened the company's desire for a better unified IT front that
must suffice both the national and international market with proven modern
technology. -
Mission -
The mission of the company is to identify the needs of the market, supply
complete effective applications and solutions thereby achieve customer
satisfaction. -
Vision -
The company's vision is to achieve its mission through unsurpassed commitment
and dedication of its staff. To make sure that this is maintained, the
company, unanimously, put in place a system that measure staff performance.
Periodical reminders, compliments and recommendations are communicated to
staff on a regular basis. -
Our Approach -
Realizing that technology is changing tremendously, Ishoppe
Domain Registry is dedicated to constantly improving its operations by
exploring new ways and means of reaching up to the needs of its clients. The
company is also dedicated to developing the skills of its staff members by
sending them to seminars, workshops and by conducting internal skills
development programs at different levels within the company. The company is
also developing an internal "Information-pass on" system that will
assist in the effective flow of company information to all staff members
thereby increase staff efficiency.
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